Last Updated: 05-04-2024
Thank you for choosing AskAnExpertsOnline for your printer and laptop technical support needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect: � Personal Information: When you contact us for support, we may collect personal information such as your name, email address, phone number, and any other information you provide to us.
� Technical Information: We may collect technical information about your device and the issues you are experiencing to assist in troubleshooting and providing support.
2. How We Use Your Information: � Providing Support: We use your information to provide technical support for printers and laptops, including diagnosing and resolving issues.
� Communication: We may use your contact information to communicate with you about your support request, updates, and other relevant information.
� Improving Our Services: Your feedback and interactions help us improve our services to better meet your needs.
3. Sharing Your Information: � We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our services.
� We may share your information with trusted third-party service providers who assist us in providing technical support, but they are required to maintain the confidentiality and security of your information.
4. Data Security:
� We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
� Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies: � We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features of our website.
6. Children's Privacy: � Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
7. Changes to this Privacy Policy: � We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website.
8. Contact Us: � If you have any questions or concerns about our Privacy Policy or our handling of your personal information,
please contact us at: Phone: (979) 398-2466 Email: support@askanexpertonlinee.com By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
Thank you for trusting AskAnExpertsOnline with your technical support needs.